Solutions

The right resources for your operations

AZ Ressources Humaines supports Canadian businesses that want to strengthen their teams, outsource certain functions or entrust operations to a dedicated team.

From customer service to back office, including recruitment and training, our solutions are tailored to the needs and mandate of each organization.

Young professionals working together in the office

Two main ways to work with AZ HR

Outsource operations

Customer service, call centre, telesales prospecting, back office, administrative support and data processing.

Strengthen your teams

Recruitment, staffing, training, onboarding and organizational support.

Outsourcing & customer experience

Our outsourcing solutions

Call Centre & Customer Service

Calls, assistance, after-sales service, technical support and multichannel communication.

Sales & Business Development

Telemarketing, telesales, prospecting, customer acquisition and appointment setting.

BPO & Back Office

Business processes, secretarial services, administrative management, back office and data processing.

Talent & performance

Talent & team development

Training & Coaching

Training & team coaching.

Consulting, Automation & Technology

Consulting, automation & technology solutions.

Dedicated agents or a full team

Depending on your needs, AZ HR can provide dedicated resources or take charge of a full team managed by AZ HR.

1

Understand the need.

2

Define the solution and the quote.

3

Recruit or assign the resources.

4

Launch and support the mandate.

Why work with AZ HR?

Not sure which solution fits your needs?

You don’t need to define the exact structure of the service yourself before contacting us. Tell us about your needs and we can determine together the type of resources or support to consider.