Recruitment · Customer service · Outsourcing
AZ Ressources Humaines supports Canadian businesses in recruitment, customer service and business process outsourcing, with a presence in Montreal and operations in Douala.
Montreal + Douala
Presence in Canada and operations in Cameroon.
French + English
Bilingual services.
Flexible teams
Dedicated agents or full teams depending on the mandate.
B2B solutions
Organization tailored to your business needs.
Our solutions
Whether you want to strengthen your customer service, outsource certain operations or find the right resources, AZ HR builds its approach around your needs.
Customer service, calls, assistance, technical support, after-sales service and telephone answering.
Telesales prospecting, telemarketing, appointment setting and sales support.
Administrative outsourcing, secretarial services, data processing and business processes.
Recruitment, training and staffing, mainly in Quebec.
Customer service, communication, information technology and onboarding.
Organization, customer service, automation, chatbots and operations-related solutions.
Our model
AZ HR combines its proximity to the Canadian market with operations based in Douala to help businesses build resources and teams tailored to their needs.
Outsourcing
AZ HR supports Canadian businesses that want to entrust all or part of their customer service, sales or back-office operations to an external team.
Industries
AZ HR serves businesses according to their operational needs and mandates. Telecommunications, as well as financial products and insurance, are among the priority industries, without limiting the offering to these areas.
Recruitment & Staffing
AZ HR continues to support businesses with their recruitment, training and staffing needs.
Our locations
This dual presence allows AZ HR to stay close to the Canadian market while relying on its operations in Cameroon for several outsourcing and call centre activities.
Head office
Operations
Whether you want to outsource a function, build a team or recruit new resources, let’s start by understanding your needs.
